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CONVENIENT ONLINE ACCESS TO OUR

Patient Info & Resources

We are here to help empower you by providing convenient access to our patient portal, online bill pay, self-pay pricing, patient forms, pre and post-surgical instructions, workers’ compensation details, FAQs, and more. Learn more and access our patient information and resources here.

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Patient Portal &
Online Bill Pay

Our Patient Portal allows you to complete patient paperwork online before your appointment, as well as access important information like appointment details, medical records (with your permission), and statements. We also offer convenient online bill pay.

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ACCESS OUR

Patient Portal & Online Bill Pay

Our Patient Portal allows you to complete patient paperwork online before your appointment, as well as access important information like appointment details, medical records (with your permission), and statements. We also offer convenient online bill pay.

This is an image of a person's hands holding a smart tablet that is displaying OrthoKnox self-pay pricing options.

VIEW OUR

Self-Pay Pricing

We offer upfront pricing on our services to provide transparency for self-pay patients. This empowers you to make informed decisions about your care. Simply contact us at 865.251.3042 with questions and to learn more about self-pay options.

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Accepted
Insurances

We proudly accept most insurance plans. These include BlueCross BlueShield, Cigna, Golden Rule, Humana, Medicare, MyRRMed, TriCare, UMR, United Healthcare, and MANY more. Please contact us at 865.251.3030 for questions and more information regarding insurance.

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Frequently Asked Questions

Our main office is located in Suite 209 of Physicians Plaza 1 in the Turkey Creek Medical Center. Our onsite Physical Therapy center is located next door in Suite 211. Learn more on our Contact page.

OrthoKnox
Turkey Creek Medical Center
Physicians Plaza 1, Suite 209
10810 Parkside Drive
Knoxville, TN 37934
865.251.3030

Yes, any copays or patient balances are due at the time of your appointment.

Yes, we accept all major credit cards. Please contact our billing manager at 865.251.3030 if you have questions regarding payment.

Please bring your copay, insurance card, photo ID, list of all medications, and copies of any X-rays or MRIs that have been performed.

Yes. You will be able to fill out your paperwork online through our patient portal. You will receive an email to set up your patient portal account once you have made an appointment with us. Once you receive your email please follow the instructions in the email. This will allow you to fill out all paperwork online.

Yes. Our onsite Physical Therapy center is located next door in Suite 211.

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Workers’
Compensation

If you've been injured at work, OrthoKnox is here to help. We are experienced in handling workers' compensation cases and understand the unique billing processes involved. Our staff will work directly with your employer's insurance carrier to ensure a smooth claims process, allowing you to focus on healing. Contact us at 865.251.3030 to discuss your workers' compensation claim.

This is an image of a man filling out worker's compensation forms on a clipboard. He has a bandage on his left hand.

LEARN MORE ABOUT

Workers’ Compensation

If you've been injured at work, OrthoKnox is here to help. We are experienced in handling workers' compensation cases and understand the unique billing processes involved. Our staff will work directly with your employer's insurance carrier to ensure a smooth claims process, allowing you to focus on healing. Contact us at 865.251.3030 to discuss your workers' compensation claim.

ACCESS TO PATIENT

Procedure Info & Instructions

OrthoKnox prioritizes your recovery both before and after surgery. To ensure a smooth process, we provide detailed pre-and-post surgical instructions, as well as other resources, to help you prepare for and recover from your procedure.

Post-Operative Instructions

Total Knee Replacement Post-Operative Instructions

Shoulder Surgery Post-Operative Instructions

Our dedicated team of experts is here for you.

LEARN MORE

On Our Blog

This is an image of an athletic young man holding an ice pack on his right shoulder, indicating shoulder pain or injury.

7 Tips for Faster Rotator Cuff Surgery Recovery

We wish we could wave a magic wand and all our patients would instantly recover from their rotator cuff surgery, but it requires time and diligence before your arm and […]

read more>>
This is an image of a physical therapist working with a patient in a clinic. The patient is in a wall-sit position and the therapist has an elastic band behind the patient's right knee.

6 Important Exercises to Do After ACL Reconstruction Surgery

There is a fine balance of exercises to do after an ACL tear since you want to challenge yourself to improve but also do not want to cause further pain […]

read more>>
This is an image of an athletic young woman holding her right shoulder, indicating shoulder pain or injury.

Physical Therapy for a SLAP Tear

A tear in the upper portion of the labrum where the biceps tendon attaches is known as a SLAP tear. SLAP stands for superior, labral, anterior to, posterior. A SLAP […]

read more>>
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EXCELLENT. I can't say enough good things...[My provider] was kind, caring, compassionate, knowledgeable, explained my options now and in the future…Very personable. Any patient would be extremely blessed to have him as your provider. HIGHLY RECOMMEND.

— J.R.

The staff and the doctors are friendly and caring. They listen to what you have to say and answer your questions so that you understand. I highly recommend ORTHOKNOX!

— S.W.

My son suffered a torn ACL, MCL, and meniscus and broken cartilage in the high school football playoffs last season. Dr.Hovis performed surgery and my son was able to play the first game of the season this year! Dr. Hovis was great! We appreciate him so much!

— L.A.

Excellent experience. Mike took great care of me and was very thorough helping me figure out a complicated problem. 10/10 would recommend.

— S.G.

Neil is patient, responds to all my questions, provides objective options and delivers compassionate care. Never once did I feel rushed or uninformed.

— K.U.

My physical therapist was knowledgeable and personable and made me feel at ease throughout the entire session. I appreciated the thorough explanation of the treatment plan and the clear instructions on how to continue the exercises at home. I highly recommend this physical therapist to anyone needing care.

— W.C.

OrthoKnox is an excellent place. I had total knee replacement 3 weeks ago, and I am recovering beautifully. All my friends and family cannot believe how far I’ve come in just 3 weeks. The staff is very kind, caring and take the time to ensure that all my concerns, fears and questions are resolved. Dr. Hovis and his PA, Neil Stoner, are the best.

— P.S.

Instantly felt at ease and reassured with my daughter’s care. Professional, informative and great bedside manner!

— M.P.

Everyone here has been amazing since first coming in through diagnosis, surgery, and now the recovery phase. Couldn't recommend these people enough.

— D.I.

All the doctors and staff at OrthoKnox including those in the physical therapy department, are very caring, and competent. I have been very satisfied with both the surgery outcome as well as the recovery. One nice thing is there is very little wait time after you arrive at your appointed time.
 
— G.V.

Very friendly and prompt! Always a good experience at this office. Lovely staff!
 
— R.B.

Laura has been great! She has been extremely friendly and professional at every visit. She has helped me make substantial improvement in my injury.

— W.O.

Delightful, helpful, encouraging, professional group. I am very grateful for their kindness.

— G.M.

Dr. Hovis has taken care of me the past 12 years. Started out with knee surgery and later in life with a shoulder that needed an injection. I would never go anywhere else because he is the best, and he cares. My last visit a couple of months ago was like seeing a family member again. You’re in good hands here.

— J.S.

LEARN MORE ABOUT

Our Location.

Our office and onsite physical therapy center are conveniently located within the Turkey Creek Medical Center. For more information, including our office hours and more, visit our Contact page.

LEARN MORE ABOUT

Our Location.

Our office and onsite physical therapy center are conveniently located within the Turkey Creek Medical Center. For more information, including our office hours and more, visit our Contact page.

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OrthoKnox

Main Office Location
10810 Parkside Drive, Suite 209 Knoxville, TN 37934
Get directions>
p: 865.251.3030 | f: 865.966.0191

HOURS
Monday - Thursday • 7a - 5p
Friday • 7a - 4:30p

*OrthoKnox Physical Therapy is located next door to our main office in Suite 211.

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